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Frequently Asked Questions

Is there a minimum length of time required to avail of your services?

Not at all! We understand the flexible nature of companionship care, so we’ve made our services available, regardless if you need a few hours or up to several days.

How do I know if my aging loved one is safe in your care?

As mentioned, we have strict qualifications before we accept any applicant. Even though the state of Florida only requires a level 2 background check, we require our applicants to undergo the following tests:

  • TB Test
  • Drug Screening
  • First aid/CPR/AED
  • Course
  • Motor Vehicle
  • Records (if driving is needed)
  • 10 years minimum of senior care experience
  • 50 years of age and above
  • CareAcademy Training (11 Modules)

Are your services only limited to private residences?

Not at all! We offer our companionship services wherever your senior loved one is — a senior care facility, an adult day care, or even a relative’s house.

How quickly can your live-in care services start?

Live-in care services can start as soon as you need them. We will find a suitable caregiver for your needs and have them go to your place or wherever the senior is.

What if I’m unhappy with the caregiver you provided?

While this is unlikely, you can directly call us, and we’ll listen to your concerns if this situation arises. Rest assured that we will do our best to find the caregiver that fits your needs.

 

What if there’s an emergency?

Our caregivers undergo training to handle any emergency, from using a first aid kit to performing CPR.

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